Version 2026-07-supplier-v2. This agreement is between the supplier identified in the onboarding application ("you," "your") and Canary Street LLC, a Florida limited liability company doing business as Tyne ("Tyne"), located at 7901 4th St N, STE 300, St. Petersburg, Florida 33702, USA. By typing your name and clicking Agree, you sign this agreement electronically and confirm you are authorized to bind the supplier business.
The following documents are part of this agreement, in this order of precedence if they conflict: (1) this agreement; (2) the Tyne Fee Schedule, Version 1; (3) Tyne's Terms of Service and Privacy Policy where relevant. The headline economics, stated here so there is no surprise: Tyne's commission is 8% of the product subtotal on bulk orders, and sample revenue (currently $2.99 per sample paid by buyers) is retained entirely by Tyne; you provide sample units at no charge, they become Tyne's property on arrival, and they are never returned.
Tyne operates a marketplace where consumer-brand buyers discover packaging, order low-cost samples from Tyne's U.S. warehouse, and place bulk orders with suppliers through a quote-first process. Tyne is a marketplace facilitator: it is not the manufacturer of your products and not the buyer of your bulk goods. You and Tyne are independent contractors. Nothing in this agreement creates a partnership, joint venture, employment, franchise, or general agency relationship, and neither party may bind the other, except that you appoint Tyne as your limited agent solely for collecting payments from buyers on bulk orders; a buyer's payment to Tyne fully discharges the buyer's payment obligation to you for that order.
Everything you submit must be true, current, complete, and not misleading: business identity, contact details, certifications, product specifications, materials, food-contact claims, images, pricing, minimums, and lead times. You will update your information promptly (within 5 business days of any change) and at least annually when Tyne requests recertification. Tyne may edit listings for formatting and presentation, may review listings before they go live, and may decline, suspend, or remove any listing at its discretion, with or without notice and without liability to you; removing or suspending listings is not a termination of this agreement. Tyne may suspend accounts with stale or false information. Tyne decides at its discretion how listings are displayed, ranked, featured, and merchandised, and makes no promise of any placement, promotion, traffic, sample sales volume, quote volume, or revenue.
You will provide a valid business license or registration document and complete identity and payout verification through Tyne's payment partner (Stripe) when requested, including tax documentation (for example IRS Form W-9 or W-8BEN). Tyne may verify your information with third parties and government registries. To the extent the U.S. INFORM Consumers Act applies to your sales, you agree to provide and keep current the bank account, tax identification, and contact information it requires, to certify that information annually, and to have your identity disclosed to buyers where that law requires it. Failure to provide or certify this information results in suspension until cured.
For products you mark as sample-in-stock, you will ship sample units to Tyne's U.S. warehouse at your cost and at no charge to Tyne. Title to and risk of loss of every sample unit passes to Tyne, absolutely and unconditionally, the moment the unit is received at Tyne's warehouse. You transfer these units in exchange for the marketplace services described in this agreement, including free listing, catalog exposure, and lead generation, which you agree is fair consideration. Sample units are not consigned, not held on memorandum, not sale-or-return, and not bailed; you retain no ownership, security interest, lien, or other interest in them, and you will not file any financing statement covering them. You warrant that each unit you ship is free of any lien, security interest, or other encumbrance, and that it is a true production-quality unit matching the listing.
Tyne may sell, photograph, display, test, donate, discard, or otherwise deal with sample units in any way, keeps 100% of sample revenue, and owes you no accounting, storage duty, insurance, payout, or return. Tyne never returns sample units, including after termination. Sample orders carry no commission or payout to you. Sample purchases fund buyer credits toward bulk orders under the Fee Schedule. You acknowledge that samples are sold to buyers for evaluation purposes only, and that your warranties, certifications, and compliance documentation apply to products delivered under bulk orders you fulfill.
Quotes you provide through Tyne are commitments to honor the quoted price, MOQ, and lead time for the stated validity period. If you fail to honor a quoted price, MOQ, or lead time, you will reimburse Tyne's resulting costs, including buyer refunds and credits Tyne issues, and Tyne may invoice you the commission Tyne would have earned on the order. Tyne's commission is 8% of the product subtotal after any discounts shown on the quote (such as reorder discounts), deducted from your payout; payment processing costs are included in the commission. Buyers pay freight. Tyne pays out your share within 7 business days after the buyer's payment settles, and may withhold or set off amounts for refunds, chargebacks, buyer claims Tyne reasonably accepts, or amounts you owe Tyne under this or any other agreement. Tyne may also withhold a reasonable reserve from payouts where it reasonably anticipates refunds, chargebacks, or claims, and will release the reserve when the risk passes. Fee mechanics are detailed in the Fee Schedule, Version 1, which changes only through the process in Section 13.
For buyers introduced to you through Tyne, you will not solicit or accept that buyer's packaging orders off-platform for 24 months from your last Tyne-facilitated interaction with that buyer. If you do, you will pay Tyne its 8% commission on the off-platform transaction as if it had occurred on the platform, plus Tyne's reasonable costs of discovering and documenting it; this is compensation for the introduction, not a penalty, and is Tyne's exclusive monetary remedy for that transaction. On Tyne's reasonable request, no more than twice a year, you will certify in writing whether you have transacted off-platform with any Tyne-introduced buyer and provide records sufficient to verify.
You warrant that every product you list complies with all laws and regulations applicable in its intended markets, including as applicable: U.S. FDA requirements for food-contact materials (Federal Food, Drug, and Cosmetic Act and 21 CFR Parts 174 through 186, or an effective Food Contact Notification held by you); U.S. CPSC requirements, including child-resistance standards under the Poison Prevention Packaging Act and, where a product is a children's product, third-party testing and certification; and California Proposition 65. For any product you market as food-contact, this agreement constitutes your continuing guaranty to Tyne, in the spirit of Section 303(c)(2) of the Federal Food, Drug, and Cosmetic Act, that the product is not adulterated or misbranded, and you will provide a signed letter of guaranty on request. For Proposition 65, you have an affirmative duty to tell Tyne about any listed chemical in your products and to supply compliant warning text before the product is sold. You will provide certificates (for example a General Certificate of Conformity or Children's Product Certificate) on request.
For sample units and any goods you ship into the United States, you are the importer of record and warrant compliance with customs laws, forced-labor laws (including the UFLPA), and country-of-origin marking requirements.
Recalls and safety: you will notify Tyne within 48 hours of learning of any recall, safety issue, or government inquiry affecting a listed product, identifying the affected SKUs and quantities. You will cooperate fully at your expense; Tyne may remove affected listings and notify affected buyers; recall costs and associated refunds are your responsibility.
You warrant that your products, designs, and everything you upload do not infringe any third party's patents, trademarks, copyrights, or trade secrets, and that you have all rights needed in the content you submit. You grant Tyne a non-exclusive license, sublicensable to Tyne's service providers, to use your listing content, product images, name, and logo to operate and market the marketplace; this license survives termination for content already included in marketing materials, archived or cached pages, and order records. Tyne owns all photographs and depictions Tyne creates of sample units it owns and may use them indefinitely. Each party may identify the other as a marketplace partner; neither party will issue a press release about the relationship without the other's consent. Either party may revoke the publicity license with written notice, except as needed for existing listings, orders, and the survivals above.
Before fulfilling any bulk order, or once your sales through Tyne exceed $10,000 in any 12-month period, you must carry commercial general liability insurance including products and completed operations coverage, with limits of at least $1,000,000 per occurrence, naming Canary Street LLC as an additional insured, and provide a certificate of insurance on request. Listing products and shipping samples do not by themselves trigger this requirement.
You are responsible for your products. You will indemnify, defend, and hold harmless Tyne, its officers, employees, and buyers from third-party claims, losses, and expenses (including reasonable attorneys' fees) arising out of your products, your listings, your taxes, or your breach of this agreement. Your indemnity and compliance obligations apply to every unit you supply, including sample units, regardless of who holds title to the unit at any time and regardless of whether Tyne or a buyer is the seller of record. Tyne will give you prompt notice of any claim; any delay in notice reduces your obligations only to the extent the delay actually prejudiced you. Tyne must approve counsel and any settlement that imposes non-monetary obligations on Tyne. If you do not assume the defense within 15 days of notice, Tyne may defend the claim at your expense, and you will reimburse Tyne's costs as incurred.
Tyne's total liability to you under this agreement is limited to the fees Tyne received from your transactions in the 6 months before the claim. Neither party is liable to the other for indirect, incidental, or consequential damages, including lost profits. These limits do not apply to your indemnity obligations or your breach of Section 6.
Each party will protect the other's non-public information (including pricing, quotes, and platform data) and use it only to perform under this agreement, for 3 years after termination (indefinitely for trade secrets). Buyer information Tyne shares with you may be used solely to fulfill orders and quotes on the platform, never for off-platform solicitation, and must be protected and deleted on request. Tyne may use transaction and catalog data in aggregated or de-identified form for analytics, benchmarking, and improving the marketplace, during and after the term. Tyne handles your information per its Privacy Policy.
This agreement runs until terminated. Either party may terminate for convenience with 30 days written notice. Tyne may suspend or terminate immediately for breach, fraud, safety issues, or legal risk. Open bulk orders and accepted quotes survive termination and complete under this agreement; your final payout is made net of any setoffs; sample units are handled per Section 4 and are not returned. Sections 4 through 7 and 9 through 14 survive termination to the extent needed to give them effect.
This agreement is governed by the laws of the State of Florida, excluding conflict-of-law rules. You consent to the personal jurisdiction of the state and federal courts located in Pinellas County, Florida, which are the exclusive venue for disputes, except that if your business is organized outside the United States, any dispute will instead be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in St. Petersburg, Florida, before a single arbitrator, in English. Either party may seek relief in small-claims court or seek injunctive relief for intellectual-property or confidentiality violations in any court of competent jurisdiction. Both parties waive any right to bring or participate in a class or representative action against the other. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Tyne may update this agreement and the Fee Schedule by emailing notice to your account email address at least 30 days before the change takes effect. Changes are prospective only and never affect payouts already accrued. If you do not accept a change, you may terminate without penalty before its effective date; keeping your listings active after the effective date of a change constitutes acceptance, except that changes to the commission rate, payout terms, or your indemnity obligations require your renewed electronic signature and do not bind you until you sign.
You may not assign this agreement without Tyne's consent; Tyne may assign it to an affiliate or in connection with a merger or sale. Neither party is liable for delay caused by events beyond its reasonable control (this does not excuse payment obligations already due); if such an event continues past 30 days, either party may cancel affected quotes and orders. Notices to you are effective when emailed to your account email address; legal notices to Tyne go to Canary Street LLC at the address above. If part of this agreement is unenforceable, the rest stands. A party's failure to enforce a term is not a waiver. This agreement and the documents listed in the preamble are the entire agreement about the marketplace and supersede prior discussions. The parties intend to contract electronically; typed-name signatures are valid under the U.S. E-SIGN Act and the Florida Uniform Electronic Transaction Act (Fla. Stat. 668.50), and Tyne records the agreement version, a cryptographic hash of this text, and a timestamp with each signature.